About

As Guaranteed Returns (GRx) co-founder and executive vice president, Darren Volkes guides one of the nation’s leading reverse distributors of pharmaceutical products. Among Darren Volkes’ responsibilities is handling the processing for returned pharmaceuticals as well as recalled, damaged and short data inventory. He has also overseen the development of standard operating procedures across a number of departments. His firm provides on-site services as well as mail-in programs for expired products.

Mr. Volkes works closely to build long-term relationships that enable measurable results. He has set in place metrics that allow the effectiveness of programs to be strategically assessed and elements to be modified as required. A supporter of the Healthcare Distribution Alliance Return Goods Taskforce, he emphasizes best practices that work to enhance clients’ bottom lines. This includes seamless accountability through online reporting and inventory tracking.

Over the years, Mr. Volkes has represented GRx with a wide range of trade associations and built a network extending across more than 10,000 pharmacy clients. This has netted Darren Volkes’ firm numerous endorsements from hospital group purchasing organizations.